Powerful business negotiation seminars

If you're in business, you're in negotiation - whether this involves staff engagement, workplace culture, product sales, organisational change or persuading the other person to say "Yes", you're talking about people, money, outcomes and processes.

Become a more effective negotiator

Learn how to raise and resolve difficult issues confidently with work colleagues, managers, employees, clients and customers. There are no complicated models, just simple methods that work. Easy to learn and apply, our seminars are tailored to suit the needs of each audience. Much of our work is proprietary to us and built on simple concepts making it easy to acquire, practise and apply - particularly when conflict gets tough.

Conversations Without Conflict is a 2-day workshop delivering memorable techniques and simple methods, many featuring our illustrated characters shown here. Almost 20 practical concepts form a complete system to raise and resolve difficult issues.

Here's what you get

* David and Julie - why traditional negotiating doesn't work.

* Professional relationships or transactions? When to choose which is right.

* The 5 Stages of Relationships - effective business relationships share key characteristics. Each stage is investigated, provoking participants to consider which behaviours lead to desired outcomes.

* Locking in Key Relationships - building, repairing and leveraging important relationships around me so that the business becomes more effective.

* The 5 Management Dilemmas - when faced with tough choices, participants discover why outstanding Managers think the way they do.

* Good Conflict, Bad Conflict. Why to choose it and how to leverage it.

* Understanding the Pyramid of Conflict and The Conflict Matrix.

* Emotional Blackmail – why we hold ourselves to ransom.

* The Vicious Circle - how did I get here and how to get off.

A very clear structure throughout... Good logic.
Australian Pacific Touring

* Speak From The Head – an effective 5-step process to critique poor behaviour and confidently direct more effective behaviour.

* Screech and Teach - managing others' emotional outbursts quickly and easily.

* Whatever... Command others to perform, whether they like it or not.

* The 5 Point Method – five practical steps build into a complete system to understand and get what each person needs including:
        # Wotiwant®
        # Whyineedit®
        # Wotuwant®
        # Whyuneedit® and
        # Possabilities®
Easy to remember and so simple to apply that you can negotiate more effectively with others in minutes.

Well paced/structured - good balance of varied material and role plays... Excellent course, relevant across all sectors. Well presented and excellent interaction.
Finsia

* Different perspectives – why we don’t agree (and don’t need to). Seeing issues from their perspective.

* The Secret Of Listening.

* The Ring of Golden Conversation - when to talk and when to listen.

* The only 5 Statements you’ll ever need.

* Role-plays to resolve the toughest discussions confronting your group.

* Advanced Negotiation:
# Synonym Thinking® - persuading others by leveraging their thinking; and
# Antonym Thinking® - persuading others by changing their thinking.

* Top 10 Tips.

Try before you buy

We've recorded most of these techniques onto a 2-disc CD pack called "The Complete Seminar" . At only $99, it's really useful for practising and refreshing various techniques while travelling. By clicking on the link, you can see the full listing and listen to 3 free sample tracks.

Like what you've seen and heard?

If you're seeing how this might benefit your management team and beyond, please contact us:

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	I need conflict resolution
	I'm interested in negotiation/other
	Re The Conflict Report...
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Comments

High involvement generates high commitment

Experience practical material in an interactive and friendly atmosphere. Business scenarios relevant to the group are presented and explored using effective techniques, delivered in practical, bite-size pieces that everyone can understand and apply. As they grow more confident in its application, they become more effective at work... and begin to tackle and resolve those issues you're facing right now.

... James was a great facilitator - clear, concise and patient.
IBM

Our workshops work

We offer a Lifetime Guarantee of Effectiveness on all our seminar techniques and methods to every participant: if you faithfully apply our techniques and methods and find them ineffective in your negotiations during your lifetime, contact me and
I will refund your ticket price in full (excluding amortised expenses). We make this extraordinary guarantee because our techniques work!

Your Negotiator

name

James Glenn has over 25 years’ experience in marketing and training. Fascinated by people, he continues to study negotiation skills and how to deliver practical, simple concepts that work in commercial situations. James works much of the time, plays golf part time, and is married full time to Lyn Richardson... as a result he laughs a lot.

Expertise in different formats

We offer practical content via 4 modes -
the famous PIGS! short talk on negotiation created for conferences, association and sales meetings; training for corporate groups and associations (as shown here); one-on-one coaching for key players; and facilitation sessions to resolve conflict.

If you want your people to be more effective, it's time to contact us for negotiation expertise ; I look forward to talking with you very soon.