Conflict Resolution
Negotiation Exercise
5 Point Method
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Negotiation
to get what you want

In business, every negotiation involves conflict. How you manage this  web of tension determines your level of success. To be more effective, more often, you need to understand and apply techniques that work.

Hello, I'm James Glenn, Founder of NBC, based in Melbourne Australia. Our expertise is in facilitating conflict resolution and teaching persuasive skills through group workshops and individual coaching. Our work focuses on 3 critical areas: managing key professional relationships; expressing ourselves appropriately; and skilfully managing the process of our discussions.

Our website offers people in business ideas to read about, and products and services to buy, all designed to help get what you want. Click here for information and solutions on:

Conflict Resolution - definition; default behaviour; fear of conflict; how to resolve conflict; the 4 biggest areas of conflict facing many businesses - how to get staff engaged; creating the "right" workplace culture; adding dollars to your bottom line; coping with change in the organisation; plus many relevant examples.

Business Negotiation - concise definitions; our practical 5 Point Method applied to a common example; different perspectives; plus a simple technique to manage others' behaviour.

Skills - the services we offer to help you - seminars; the famous PIGS! short talk (and see us in action); facilitation and mediation; one-on-one coaching; and listen to sample tracks from our CD's.

Case Studies - insights with commercial application.

Exercises - can you persuade others to buy? When the going gets tough, we show you how.

Abstracts:

Workplace conflict resolution - and how to get it
Why conflict occurs and how to gain workplace conflict resolution. Articles on conflict resolution plus conflict resolution tips.

Luxury Car Negotiation Exercise
Good at sales or need a little help? Try this quick negotiation exercise to sell a luxury car.

Simple 5 Point Method to get what you want
The 5 Point Method is a simple, practical negotiation process to get what you want.

A range of negotiation skills
Our full range of negotiation skills includes seminars, short talks, facilitation and coaching, available to purchase either on-site or as over-the-phone advice. Plus, CD packs.

How to contact us
Here's how to contact us.

Take our word... real testimonials
Genuine testimonials of what others say about our work.

The purpose of business negotiation
A comprehensive range of business negotiation skills - definitions, process, perspectives, behaviour management and more.

Our facilitation solves problems
4 reasons why our skilled facilitation resolves problems and exploits opportunities.

Powerful business negotiation seminars
Practical, interactive negotiation seminars to help businesspeople get what they want. Includes Synonym and Antonym Thinking®. Describes content and your negotiator, James Glenn.

How to negotiate... with PIGS!
Watch the 3 Little Pigs outwit the Big Bad Wolf to negotiate the 5 biggest mistakes in business discussions. Book James for an hour of high-energy infotainment at your company's next event.

Is staff engagement causing sleepless nights?
Staff engagement - how to get everyone connected and switched on to the business.

Everything About Us
Everything you always wanted to know about us.

Making your bookings
Bookings - all the information you'll need to book James Glenn and make your event successful.

Negotiation FAQ
FAQ - the most frequently asked questions about negotiation and conflict resolution.

Your sitemap to our website
How to find your way around our website using our sitemap.


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