Hello, I'm James Glenn, Founder of NBC, based in Melbourne Australia. Our expertise is in facilitating conflict resolution and teaching persuasive skills through group workshops and individual coaching. Our work focuses on 3 critical areas: managing key professional relationships; expressing ourselves appropriately; and skilfully managing the process of our discussions.

Our website offers people in business ideas to read about, and products and services to buy, all designed to help get what you want. Click here for information and solutions on:

Conflict Resolution - definition; default behaviour; fear of conflict; how to resolve conflict; the 4 biggest areas of conflict facing many businesses - how to get staff engaged; creating the "right" workplace culture; adding dollars to your bottom line; coping with change in the organisation; plus many relevant examples.

Business Negotiation - concise definitions; our practical 5 Point Method applied to a common example; different perspectives; plus a simple technique to manage others' behaviour.

Skills - the services we offer to help you - seminars; the famous PIGS! short talk (and see us in action); facilitation and mediation; one-on-one coaching; and listen to sample tracks from our CD's.

Case Studies - insights with commercial application.

Exercises - can you persuade others to buy? When the going gets tough, we show you how.

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