The Conflict Report:
how Business Leaders
manage conflict in the workplace

The Conflict Report interviews Business Leaders about how to achieve conflict management in the workplace and reveals their unique conflict perspective inside one of the world's toughest industries. The free Executive Summary begins a remarkable Report into 5 areas of conflict:

        #1.  Types of conflict
        #2.  Successful tactics
               to manage conflict
        #3.  Tactics that fail
        #4.  Disadvantages of conflict
        #5.  Benefits of conflict

  Building and Construction Industry   Leaders offer rare insight into their own   conflict management styles. After   identifying trends, our commentary   then explains IP conflict theory and   demonstrates conflict resolution   techniques and models.

  A free 400-word Executive Summary
  of The Conflict Report precedes 120   pages packed with hundreds of conflict   quotes and stories revealing how the   industry's smartest players manage conflict in the workplace to achieve significant results on a daily basis.

What's inside the Report?

The Conflict Report shows insights into each Leader's own conflict management strategies and conflict resolution tips. Their thinking challenges existing conflict theory and compelled the development
of new models such as the Circles of Conflict.

The Report begins with our definition of conflict before asking our Business Leaders "what is conflict?" Digging deeper into the sources of conflict at work reveals a staggering 47 types of conflict within their industry - and establishes the 3 tenets of conflict (which apply to most people in business today). Soon we're talking about managing conflict in the workplace - and I've collected dozens of their own practical techniques. Probing for even more conflict management techniques and tactics you'll read prime examples used by their peers. With each story listed for easy reference, it's easy to return to those comments you want.

  The 3 most common Tactics   That Fail will be easily   recognisable to many readers   yet how to counter them much   more difficult. Our Tactical   Response Table exposes these   behaviours and explains how to   succeed. In doing so many   readers will be able to build   more constructive relationships.

In the last two sections, Business Leaders cite both the disadvantages
of conflict (and how it relates to employee conflict) before listing some surprising benefits of conflict. Rather than avoiding conflict, it makes sense to safely create conflict at work and you'll see why the majority of these 19 Business Leaders prefer to do so... I'll even show you how to do it.

In truth, this research became the catalyst for developing our Glenn Index of Conflict Health® program. Revolutionary in scope, it results in increased organisational performance by measuring, tracking and resolving residual conflict.

I am proud to present this remarkable report and share my findings with you. If you're interested in resolving workplace conflict, The Conflict Report is a valuable resource for reflection, discussion or immediate application by people of any industry around the world. Purchase and download your copy for only $29.95 now.

Meet the Author

The major findings of the report, and the implications of how this applies to your own organisation, are now available as either a conference session or in-house talk. Please contact us to discuss further.