Welcome. I'm James Glenn, the Founder of NBC and based in Melbourne Australia. Our expertise is in conflict resolution through applied persuasion. Invariably this involves 3 areas - managing key professional relationships; expressing ourselves appropriately; and skilfully managing the process of our discussions.

Our website offers people in business ideas to help get what you want. Click here for information and solutions on:

Conflict Resolution - definition; default behaviour; fear of conflict; how to resolve conflict; the 4 biggest areas of conflict facing many businesses - how to get staff engaged; creating the "right" workplace culture; adding dollars to your bottom line; and coping with change in the organisation; plus many relevant examples.

Business Negotiation - concise definitions; our practical 5 Point Method applied to a common example; different perspectives; plus a simple technique to manage others' behaviour.

Skills - the services we offer to help you - seminars; the famous PIGS! short talk (and see us in action); facilitation and mediation; one-on-one coaching; and listen to sample tracks from our CD's.

Case Studies - insights with commercial application.

Exercises - can you persuade others to buy? When the going gets tough, we show you how.

Newsletter - discover insights into why commercial discussions work. And what to do about those that don't.

Abstracts:

Everything About Us Everything you always wanted to know about us.

Negotiation FAQ FAQ - the most frequently asked questions about negotiation and conflict resolution.

Workplace conflict resolution - and how to get it Why conflict occurs and how to gain workplace conflict resolution. Articles on conflict resolution plus conflict resolution tips.

Is staff engagement causing sleepless nights? Staff engagement - how to get everyone connected and switched on to the business.

The purpose of business negotiation A comprehensive range of business negotiation skills - definitions, process, perspectives, behaviour management and more.

A range of negotiation skills Our full range of negotiation skills on offer.

Powerful business negotiation seminars Practical, interactive negotiation seminars to help businesspeople get what they want. Includes Synonym and Antonym Thinking®. Describes content and your negotiator, James Glenn.

How to negotiate... with PIGS! Watch the 3 Little Pigs outwit the Big Bad Wolf to negotiate the 5 biggest mistakes in business discussions. 60 minutes of high-energy infotainment - it's fast, funny and full of content.

Take our word... real testimonials Genuine testimonials of what others say about our work.

Luxury Car Negotiation Exercise Good at sales or need a little help? Try this quick negotiation exercise to sell a luxury car.

How to contact us Here's how to contact us.

Making your bookings Bookings - all the information you'll need to book James Glenn and make your event successful.

Your sitemap to our website How to find your way around our website using our sitemap.